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  1. 1
    The Invisible Customer : Strategies for successful customer service down the wire

    The Invisible Customer : Strategies for successful customer service down the wire by Clegg, Brian

    Published 2000
  2. 2
    The invisible continent : four strategic imperatives of the new economy

    The invisible continent : four strategic imperatives of the new economy by Ohmae, Kenichi

    Published 2000