Search Results - "Customer Services-Management"

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  1. 1
    Customer care : how to create an effective customer focus

    Customer care : how to create an effective customer focus by Cook, Sarah

    Published 2000
    Subjects: “…Customer services Management…”
  2. 2
    Acquiring, processing, and deploying voice of the customer

    Acquiring, processing, and deploying voice of the customer by Shillito, M. Larry

    Published 2001
    Subjects: “…Customer services Management…”
  3. 3
    Customer focus : a strategy for success

    Customer focus : a strategy for success by Langevin, Roger G.

    Published 2004
    Subjects: “…Customer services Management…”
  4. 4
    Designing and delivering superior customer value concepts : Cases and applications

    Designing and delivering superior customer value concepts : Cases and applications by Weinstein Art

    Published 1999
    Subjects: “…Customer Services-Management…”
  5. 5
    The big book of customer services training games : quick,fun activities for training customer service reps,salespeople and anyone else who deals with customers

    The big book of customer services training games : quick,fun activities for training customer service reps,salespeople and anyone else who deals with customers by Carlaw, Peggy

    Published 1999
    Subjects: “…Customer services Management…”
  6. 6
    Pengurusan khidmat pelanggan : petua dan teknik

    Pengurusan khidmat pelanggan : petua dan teknik by Rahmat Ismail

    Published 2001
    Subjects:
  7. 7
    50 ways to keep your customers

    50 ways to keep your customers by Timm, Paul R

    Published 1994
    Subjects: “…Customer service Management…”
  8. 8
    50 ways to keep your customers

    50 ways to keep your customers by Timm, Paul R

    Published 1994
    Subjects: “…Customer service Management…”
  9. 9
    50 ways to keep your customers and get new ones

    50 ways to keep your customers and get new ones by Timm, Paul R

    Published 1994
    Subjects: “…Customer service Management…”
  10. 10
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen,Derek R.

    Published 2010
    Subjects: