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Persepsi terhadap budaya kualiti dalam organisasi perkhidmatan awam
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Khazani bin Ismail
Published 2006
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Total quality management in the public sector : An international perspective
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Morgan, Colin
Published 1994
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Isu-isu Kualiti & Produktiviti
Published 2002
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J - Political Science
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Abdul Razak Salleh
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