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  1. 1
    Total quality organization : balance and harmony for excellence

    Total quality organization : balance and harmony for excellence by Barry, Thomas J.

    Published 1995
  2. 2
    Management development and training : A TQM approach

    Management development and training : A TQM approach by Costin, Harry

    Published 1996
  3. 3
    Customer-driven project management : a new paradigm in total quality implementation

    Customer-driven project management : a new paradigm in total quality implementation by Barkley, Bruce T., Saylor, James H.

    Published 1994
  4. 4
    Total quality management in the public sector : An international perspective

    Total quality management in the public sector : An international perspective by Morgan, Colin

    Published 1994
  5. 5
    Total quality and human resources : an executive guide

    Total quality and human resources : an executive guide by Dale, Barrie, Cooper, Cary

    Published 1992
  6. 6
    Business process reengineering : breakpoint strategies for market dominance

    Business process reengineering : breakpoint strategies for market dominance

    Published 1993
  7. 7
    Thinking about quality : Progress, wisdom and the Deming Philosophy

    Thinking about quality : Progress, wisdom and the Deming Philosophy by Dobyns, Lloyd

    Published 1994
  8. 8
    Re-engineering the corporation : A manifesto for business revolution

    Re-engineering the corporation : A manifesto for business revolution by Hammer, Michael

    Published 1993
  9. 9
    Total quality : a user's guide for implementation

    Total quality : a user's guide for implementation by Ciampa, Dan

    Published 1992
  10. 10
    TQM field manual

    TQM field manual by Saylor, James H.

    Published 1992
  11. 11
    Total quality training : The quality culture and quality trainer

    Total quality training : The quality culture and quality trainer by Thomas, Brian

    Published 1992
  12. 12
    The quality management manual : How to write and develop a successful manual for quality management systems

    The quality management manual : How to write and develop a successful manual for quality management systems by Waller, Jenny

    Published 1993
  13. 13
    The Quality Solution

    The Quality Solution by Blakemore, John

    Published 1989
  14. 14
    The quality movement : What total quality management is really all about

    The quality movement : What total quality management is really all about by Drummond, Helga

    Published 1991
  15. 15
    Perkhidmatan Awam : menuju era baru

    Perkhidmatan Awam : menuju era baru by Ahmad Sarji Abdul Hamid

    Published 1996
  16. 16
    Paper presented at National conference on total quality management at Shangri-La Hotel, Kuala Lumpur on 27 - 28 October 1992 jointly organized by Malaysian Administrative Modemozation and Management Planning Unit (MAMPU) and Malaysian Strategic Consultancy Sdn Bhd.

    Paper presented at National conference on total quality management at Shangri-La Hotel, Kuala Lumpur on 27 - 28 October 1992 jointly organized by Malaysian Administrative Modemoza...

    Published 1982
  17. 17
    ISO 9000 : a manager's guide

    ISO 9000 : a manager's guide by Alcock, Tim D.

    Published 1995
  18. 18
    Principles and practices of organizational performance excellence

    Principles and practices of organizational performance excellence by Cartin, T. J.

    Published 1999
  19. 19
    Menyemarakkan Nilai-Nilai Murni dan Pengukuhan Perkhidmatan Awam Negeri Yang Berkualiti : Daripada Perspektif YB. Setiausaha Kerajaan Negeri Selangor

    Menyemarakkan Nilai-Nilai Murni dan Pengukuhan Perkhidmatan Awam Negeri Yang Berkualiti : Daripada Perspektif YB. Setiausaha Kerajaan Negeri Selangor by Hashim Meon

    Published 1999
  20. 20
    Total quality organization : balance and harmony for excellence

    Total quality organization : balance and harmony for excellence by Barry, Thomas J.

    Published 1997