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  1. 1
    Arah-arah strategik perkhidmatan Awam Malaysia

    Arah-arah strategik perkhidmatan Awam Malaysia by Ahmad Sarji Abd Hamid

    Published 1995
  2. 2
    Let's talk quality : 96 questions you always wanted to ask Phil Crosby

    Let's talk quality : 96 questions you always wanted to ask Phil Crosby by Crosby, Philip B.

    Published 1989
  3. 3
    Commit to quality

    Commit to quality by Townsend, Patrick L.

    Published 1990
  4. 4
    Quality without tears : the art of Hassle - Free management

    Quality without tears : the art of Hassle - Free management by Crosby, Phillip B.

    Published 1984
  5. 5
    ISO 9000 made simple

    ISO 9000 made simple by Shaw, John

    Published 1996
  6. 6
    Quality manager's : Complete guide to ISO 9000

    Quality manager's : Complete guide to ISO 9000 by Clements, Richard Barrett

    Published 1993
  7. 7
    The manager's guide to ISO 9000

    The manager's guide to ISO 9000 by Arnold, Kenneth L.

    Published 1994
  8. 8
    Quality is free : the art of making quality certain

    Quality is free : the art of making quality certain by Crosby, Philip B.

    Published 1979
  9. 9
    Quality : control and assurance

    Quality : control and assurance by Mani Usilappan

    Published 2000
    Get full text
  10. 10
    Managing six sigma : A practical guide to understanding, assessing, and implementing the strategy that yielos bottom-line success

    Managing six sigma : A practical guide to understanding, assessing, and implementing the strategy that yielos bottom-line success by Breyfogle, Forrest W.

    Published 2001
  11. 11
    ISO 9001 : For small business implementing process - approach quality management

    ISO 9001 : For small business implementing process - approach quality management by Gaol, Arpad

  12. 12
    Garis panduan bagi melaksanakan MS ISO 9000 dalam perkhidmatan awam

    Garis panduan bagi melaksanakan MS ISO 9000 dalam perkhidmatan awam

    Published 1996
  13. 13
    Ke arah kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru : Towards an excellent and caring public service for the next millennium

    Ke arah kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru : Towards an excellent and caring public service for the next millennium by Abdul Halim Ali

    Published 1999
  14. 14
    Kursus pengenalan kepada ISO9001 : 2000 : 16 - 19 Oktober 2006

    Kursus pengenalan kepada ISO9001 : 2000 : 16 - 19 Oktober 2006

    Published 2006
    Get full text
  15. 15
    MS ISO 9000 : a practical guide for implementation in the civil service

    MS ISO 9000 : a practical guide for implementation in the civil service by Halim Shafie

    Published 1999
  16. 16
    Ke arah peningkatan prestasi : pengurusan kualiti menyeluruh

    Ke arah peningkatan prestasi : pengurusan kualiti menyeluruh by Oakland, John S

    Published 2009
  17. 17
    Sistem pengurusan kualiti : proses dan pelaksanaan

    Sistem pengurusan kualiti : proses dan pelaksanaan by Kadir Ariffin

    Published 2009
  18. 18
    Kursus budaya kerja berkualiti : 18 - 21 Jun 2012

    Kursus budaya kerja berkualiti : 18 - 21 Jun 2012

    Published 2012
    Get full text
  19. 19
    Kursus amalan persekitaran : 5S : 24 - 26 September 2012

    Kursus amalan persekitaran : 5S : 24 - 26 September 2012

    Published 2012
    Get full text
  20. 20
    Quality Management : Principles, systems and tools

    Quality Management : Principles, systems and tools by Roslina Ab. Wahib

    Published 2012