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  1. 1

    Arah-arah strategik perkhidmatan Awam Malaysia by Ahmad Sarji Abd Hamid

    Published 1995
  2. 2

    Let's talk quality : 96 questions you always wanted to ask Phil Crosby by Crosby, Philip B.

    Published 1989
  3. 3

    Commit to quality by Townsend, Patrick L.

    Published 1990
  4. 4

    Quality without tears : the art of Hassle - Free management by Crosby, Phillip B.

    Published 1984
  5. 5

    ISO 9000 made simple by Shaw, John

    Published 1996
  6. 6

    Quality manager's : Complete guide to ISO 9000 by Clements, Richard Barrett

    Published 1993
  7. 7

    The manager's guide to ISO 9000 by Arnold, Kenneth L.

    Published 1994
  8. 8

    Quality is free : the art of making quality certain by Crosby, Philip B.

    Published 1979
  9. 9

    Quality : control and assurance by Mani Usilappan

    Published 2000
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  10. 10
  11. 11
  12. 12

    Garis panduan bagi melaksanakan MS ISO 9000 dalam perkhidmatan awam

    Published 1996
  13. 13
  14. 14

    Kursus pengenalan kepada ISO9001 : 2000 : 16 - 19 Oktober 2006

    Published 2006
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  15. 15

    MS ISO 9000 : a practical guide for implementation in the civil service by Halim Shafie

    Published 1999
  16. 16

    Ke arah peningkatan prestasi : pengurusan kualiti menyeluruh by Oakland, John S

    Published 2009
  17. 17

    Sistem pengurusan kualiti : proses dan pelaksanaan by Kadir Ariffin

    Published 2009
  18. 18

    Kursus budaya kerja berkualiti : 18 - 21 Jun 2012

    Published 2012
    Get full text
  19. 19

    Kursus amalan persekitaran : 5S : 24 - 26 September 2012

    Published 2012
    Get full text
  20. 20

    Quality Management : Principles, systems and tools by Roslina Ab. Wahib

    Published 2012