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Applications in basic marketing : Clippings from the popular business press
by
Perreault, William D. Jr
Published 2003
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Marketing
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Russ, Frederick A
Published 1982
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Customer equity : Building and managing relationships as valuable assets
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Blattberg, Robert C.
Published 2001
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Services marketing : Integrating customer focus across the firm
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Zeithaml, Valarie A.
Published 2000
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Harvard business review on marketing.
Published 2001
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Essentials of marketing : a global-managerial approach
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Perreault, William D.
Published 2000
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