Customer relations Customer services 6 Consumer satisfaction 4 Customer loyalty 3 Customer service 3 Customer services -- 2 Relationship marketing 2 more ... Attitudes 1 Cistomer services -- 1 Consumers 1 Consumers -- 1 Consumers preferences 1 Customer satisfaction -- 1 Electronic commerce 1 Employee loyalty 1 Employee participation 1 I 1 Knowledge management 1 Leadership 1 Management 1 Management -- 1 Marketing 1 New products -- 1 Planning 1 Production control 1 Production planning 1 Social media 1 Success in business 1 Total quality control 1 Total quality management 1 less ...