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  1. 1
    Attracting perfect customer : The power of strategic synchronicity

    Attracting perfect customer : The power of strategic synchronicity by Hall, Stacey

    Published 2001
  2. 2
    Loyalty-based selling : The magic formula for becoming the # 1 sales rep.

    Loyalty-based selling : The magic formula for becoming the # 1 sales rep. by Smith, Tim

    Published 2001
  3. 3
    Loyalty rules! : How today's leaders build lasting relationships

    Loyalty rules! : How today's leaders build lasting relationships by Reichheld, Frederick F

    Published 2001
  4. 4
    Customer equity : Building and managing relationships as valuable assets

    Customer equity : Building and managing relationships as valuable assets by Blattberg, Robert C.

    Published 2001
  5. 5
    Seven power strategies for building customer loyalty

    Seven power strategies for building customer loyalty by Timm, Paul R.

    Published 2001
  6. 6
    Client relationship management : how to turn client relationship into a competitive advantage

    Client relationship management : how to turn client relationship into a competitive advantage by Po-Chedley, David A.

    Published 2001
  7. 7
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen,Derek R.

    Published 2010