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  1. 1
    Up your service! : Strategies and action steps to delight your customers now!

    Up your service! : Strategies and action steps to delight your customers now! by Kaufman, Ron

    Published 2000
  2. 2
    Pengurusan khidmat pelanggan : petua dan teknik

    Pengurusan khidmat pelanggan : petua dan teknik by Rahmat Ismail

    Published 2001
  3. 3
    Marketing : Connecting with customers

    Marketing : Connecting with customers by Harrell, Gilbert D.

    Published 2002
  4. 4
    When customers think we don't care : ending actions that self-destruct companies, customer service and jobs

    When customers think we don't care : ending actions that self-destruct companies, customer service and jobs by Buchanan, Richard W.

    Published 2002
  5. 5
    Keeping the customer satisfied : Customer care in a travel firm [

    Keeping the customer satisfied : Customer care in a travel firm [

  6. 6
    Customer satisfaction : Practical tools for building important relationship

    Customer satisfaction : Practical tools for building important relationship by Scott, Dru

    Published 2000
  7. 7
    Keeping the customer satisfied [ Customer care in a travel

    Keeping the customer satisfied [ Customer care in a travel

  8. 8
    Majlis pelancaran kajian kepuasan pelanggan JPPH Negeri Sembilan [

    Majlis pelancaran kajian kepuasan pelanggan JPPH Negeri Sembilan [

    Published 1996
  9. 9
    kualiti memenuhi kehendak pelanggan [

    kualiti memenuhi kehendak pelanggan [

  10. 10
    Kualiti memenuhi kehendak pelanggan [

    Kualiti memenuhi kehendak pelanggan [

  11. 11
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen,Derek R.

    Published 2010
  12. 12
    Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti : 1 - 4 Oktober 2012

    Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti : 1 - 4 Oktober 2012

    Published 2012
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  13. 13
    Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti : 21 - 24 Oktober 2013

    Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti : 21 - 24 Oktober 2013

    Published 2013
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  14. 14
    Inisiatif penambahbaikan tahap kepuasan pengguna terhadap kualiti perkhidmatan fasiliti fizikal di kompleks sukan negeri Paroi

    Inisiatif penambahbaikan tahap kepuasan pengguna terhadap kualiti perkhidmatan fasiliti fizikal di kompleks sukan negeri Paroi by Fazliyana Alias

    Published 2020
  15. 15
    Tahap kepuasan pengguna terhadap fasiliti Abu Bakar Baginda, INSPEN

    Tahap kepuasan pengguna terhadap fasiliti Abu Bakar Baginda, INSPEN by Azlina Mohamad Nor

    Published 2020
  16. 16
    Kursus pengurusan kaunter berhemah : 28 - 30 Oktober 2020

    Kursus pengurusan kaunter berhemah : 28 - 30 Oktober 2020