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1

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5S for service organizations and offices : a lean look at improvements

by Sarkar, Debashis
Published 2006

2

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50 ways to keep your customers

by Timm, Paul R
Published 1994

3

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CPD : Managing Residential Properties (20 April 1999).

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4

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Pembangunan teknikal : Isu semasa dalam industri pembinaan : 29 - 30 Oktober 2008

Published 2008

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5

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Pembangunan teknikal : Perkembangan terkini industri pembinaan : 9 April 2012

Published 2012

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6

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CPD : Dynamic of commercial buildings - Maintenance management : 15 May 2017