Yasmin Mohd Adnan, Abdul Ghani Sarip, Ain Farhana Jamaludin, Zarita Ahmad @ Baharum, & Mohd Faizal Foad @ Fuad. (2024). Complaint handling guidelines for strata residential property managers: Navigating residents' complaints effectively, NAPREC (R&D). Malaysia: The National Real Property Research Coordinator (NAPEC), Valuation & Property Services Department, Ministry of Finance.

Yasmin Mohd Adnan, Abdul Ghani Sarip, Ain Farhana Jamaludin, Zarita Ahmad @ Baharum, and Mohd Faizal Foad @ Fuad. Complaint Handling Guidelines for Strata Residential Property Managers: Navigating Residents' Complaints Effectively, NAPREC (R&D). Malaysia: The National Real Property Research Coordinator (NAPEC), Valuation & Property Services Department, Ministry of Finance, 2024.

Yasmin Mohd Adnan, et al. Complaint Handling Guidelines for Strata Residential Property Managers: Navigating Residents' Complaints Effectively, NAPREC (R&D). Malaysia: The National Real Property Research Coordinator (NAPEC), Valuation & Property Services Department, Ministry of Finance, 2024.