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Lean six sigma for the office : integrating customer experience for enhanced productivity

Bibliographic Details
Main Author:	Martin, James W. (Author)
Format:	Book
Language:	English
Published:	Boca Raton, FL: Routledge, Talyors & Francis Group, 2021.
Edition:	Second Edition.
Subjects:	Office management Total quality management Six sigma (Quality control standard) Service industries -- > Quality control

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