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Lean six sigma for the office : integrating customer experience for enhanced productivity

Bibliographic Details
Main Author: Martin, James W. (Author)
Format: Book
Language:English
Published: Boca Raton, FL: Routledge, Talyors & Francis Group, 2021.
Edition:Second Edition.
Subjects:
Office management
Total quality management
Six sigma (Quality control standard)
Service industries -- > Quality control

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