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0000030446 |
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20240910090000.0 |
| 008 |
230927 flu eng |
| 020 |
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|a 9780367503277 (hardback)
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| 040 |
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|a INS
|
| 090 |
0 |
0 |
|a HD62.15
|b .M37 2021
|
| 100 |
1 |
|
|a Martin, James W.
|e author
|
| 245 |
1 |
0 |
|a Lean six sigma for the office :
|b integrating customer experience for enhanced productivity
|c James W. Martin.
|
| 250 |
|
|
|a Second Edition.
|
| 264 |
|
1 |
|a Boca Raton, FL:
|b Routledge, Talyors & Francis Group,
|c 2021.
|
| 300 |
|
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|a xxviii, 344 page:
|b illustrations;
|c 24 cm.
|
| 336 |
|
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|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
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| 338 |
|
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|a volume
|2 rdacarrier
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| 500 |
|
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|a Includes index
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| 650 |
|
0 |
|a Office management
|
| 650 |
|
0 |
|a Total quality management
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| 650 |
|
0 |
|a Six sigma (Quality control standard)
|
| 650 |
|
0 |
|a Service industries --
|x Quality control
|
| 999 |
|
|
|a 1000004702
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
