Cover Image

Call center continuity planning

Bibliographic Details
Main Author: Rowan, Jim (Author)
Other Authors: Rowan, Sharon
Format: Book
Language:English
Published: New York, NY: CRC Press, 1999.
Edition:First edition.
Subjects:
Call centers -- > Management.
Description
Item Description:Includes index
Physical Description:xix, 421 pages; 30 cm.
ISBN:9780367455736

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