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| LEADER |
00803cam a2200253 7i4500 |
| 001 |
0000029547 |
| 005 |
20241128090000.0 |
| 008 |
211223 nyua eng |
| 020 |
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|a 9781138433557
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| 040 |
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|a INS
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| 090 |
0 |
0 |
|a HF5415.5
|b K36 2006
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| 100 |
1 |
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|a Kamin, Maxine
|e author
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| 245 |
1 |
0 |
|a Customer service training
|c Maxine Kamin.
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| 250 |
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|a First edition.
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| 264 |
|
4 |
|c ♭2006.
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| 264 |
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1 |
|a New York:
|b Routledge, Taylor & Francis Group,
|c 2006.
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| 300 |
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|a xv, 304 pages:
|b illustrations;
|c 31 cm.
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| 336 |
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|a text
|2 rdacontent
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| 337 |
|
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|a unmediated
|2 rdamedia
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| 338 |
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|a volume
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references
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| 650 |
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0 |
|a Customer services
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| 650 |
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0 |
|a Employees --
|x Training of
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| 999 |
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|a 1000004294
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
