Customer service training

Bibliographic Details
Main Author: Kamin, Maxine (Author)
Format: Book
Language:English
Published: New York, NY: Routledge, Taylor & Francis Group, 2006.
Edition:First edition.
Subjects:
Description
Physical Description:xv, 304 pages: illustrations; 31 cm.
Bibliography:Includes bibliographical references
ISBN:9781138433557