Maurer, R., & Hirschman, L. A. (2013). The spirit of kaizen: Creating lasting excellence one small step at a time. McGraw-Hill.
Chicago Style (17th ed.) CitationMaurer, Robert, and Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. New York: McGraw-Hill, 2013.
MLA (9th ed.) CitationMaurer, Robert, and Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. McGraw-Hill, 2013.
Warning: These citations may not always be 100% accurate.