APA (7th ed.) Citation

Maurer, R., & Hirschman, L. A. (2013). The spirit of kaizen: Creating lasting excellence one small step at a time. McGraw-Hill.

Chicago Style (17th ed.) Citation

Maurer, Robert, and Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. New York: McGraw-Hill, 2013.

MLA (9th ed.) Citation

Maurer, Robert, and Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. McGraw-Hill, 2013.