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Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti : 1 - 4 Oktober 2012

Bibliographic Details
Corporate Authors: Kursus khidmat pelanggan : Pengurusan kaunter dan telefon berkualiti(:, INSPEN ( Institut Penilaian Negara )
Format: Book
Language:Malay
Published: Bangi: Institut Penilaian Negara, 2012.
Subjects:
Customer services -- > Case studies -- > Malaysia
Consumer satisfaction -- > Case studies -- > Malaysia
Online Access:http://app.inspen.gov.my:7779/pls/portal/docs/PAGE/CORPORATEPAGES/PORTAL_INSPEN/NOTA_KURSUS/K/KURSUS%20KHIDMAT%20PELANGGAN%20PENGURUSAN%20KAUNTER%20DAN%20TELEFON%20BERKUALITI%200104102012.PDF

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