Quality Service : how America's top companies are competing in the customer-service revolution...and how you can too

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Quality Service : how America's top companies are competing in the customer-service revolution...and how you can too

Bibliographic Details
Main Author:	Denton, Keith D.
Format:	Book
Published:	Kuala Lumpur : Synergy books international , 1994
Subjects:	Consumer satistaction > United States Customer services > United States Service industries > United State > Qulity control

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