Quality Service : how America's top companies are competing in the customer-service revolution...and how you can too
Main Author: | |
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Format: | Book |
Published: |
Kuala Lumpur:
Synergy books international,
1994.
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Subjects: |
Item Description: | Including index |
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Physical Description: | x,158ms: ill; 21cm. |
ISBN: | 9838992402 |