APA Citation

Denton, K. D. (1994). Quality Service: How America's top companies are competing in the customer-service revolution...and how you can too. Kuala Lumpur: Synergy books international.

Chicago Style Citation

Denton, Keith D. Quality Service: How America's Top Companies Are Competing in the Customer-service Revolution...and How You Can Too. Kuala Lumpur: Synergy books international, 1994.

MLA Citation

Denton, Keith D. Quality Service: How America's Top Companies Are Competing in the Customer-service Revolution...and How You Can Too. Kuala Lumpur: Synergy books international, 1994.

Warning: These citations may not always be 100% accurate.