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| LEADER |
00662cam a2200205 7i4500 |
| 001 |
0000024694 |
| 005 |
20130227090000.0 |
| 008 |
a eng |
| 020 |
|
|
|a 9813046716
|
| 040 |
|
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|a INS
|
| 090 |
0 |
0 |
|a HF5415.5
|b J35 1995
|
| 100 |
1 |
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|a Jant,Fred E.
|
| 245 |
1 |
4 |
|a The customer is usually wrong
|c Fred E. Jant.
|
| 260 |
|
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|a Singapore:
|b S.S. Mubaruk & Brother Pte Ltd,
|c 1995.
|
| 300 |
|
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|a 211 p.:
|b ill.;
|c 23cm.
|
| 500 |
|
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|a Includes index
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer satisfaction --
|z United States
|
| 650 |
|
0 |
|a Cistomer services --
|z United States
|
| 999 |
|
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|a 1000001079
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
