Analysis of customer satifaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction,loyalty and service quality research

Bibliographic Details
Main Author: Allen, Derek R
Other Authors: Rao, Tanniru R
Format: Book
Language:English
Published: Daryaganj, New Delhi: New Age International, 2010.
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 335 A45 2010
Accession Item Category Format Status Notes
1000000682 Open Shelf BOOK AVAILABLE