The mind of the customer : how great companies like UPS,lexus and nokia have reinvented the sales process to accelerate their customers' success

Bibliographic Details
Main Author: Hodge, Richard
Other Authors: Schachter, Lou
Format: Book
Language:English
Published: New York: McGrawHill, 2006.
Subjects:
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040 |a INS 
090 0 0 |a HF5438.25   |b H63 2006 
100 1 |a Hodge, Richard  
245 1 4 |a The mind of the customer :   |b how great companies like UPS,lexus and nokia have reinvented the sales process to accelerate their customers' success   |c Richard Hodge and Lou Schachter. 
260 |a New York:   |b McGrawHill,   |c 2006. 
300 |a xxii, 242p.:   |b ill.;   |c 24cm. 
500 |a Includes bibliographical references and index 
650 0 0 |a Selling  
650 0 0 |a Success in business  
700 1 |a Schachter, Lou  
999 |a 0000020244  |b BOOK  |c Open Shelf  |e PERPUSTAKAAN INSPEN