Quality and performance excellence : management, organization, and strategy
| Main Author: | |
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| Format: | Book |
| Published: |
Australia:
Thomson,
2005.
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| Edition: | 5th.ed.. |
| Subjects: |
| Item Description: | Includes bibliographical references and indexes |
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| Physical Description: | x, 502p.: ill.; 24cm. |
| ISBN: | 9780324381320 |