Description: Perasmian dan Pelancaran Bengkel Pengurusan Kualiti Menyeluruh (TQM) dan Penggubalan Piagam Pelanggan :

Bibliographic Details
Format:	Book
Published:	Bangi: Institut Penilaian Negara, 1993.
Subjects:	Total quality management

Description
Physical Description:	1 cakera video (50 min.): bny., wrn.; 4 3/4 in.