50 ways to keep your customers

Bibliographic Details
Main Author: Timm, Paul R
Format: Book
Published: Chicago: Jack Wilson & Association,Inc, 1994.
Series:3rd. edition
Subjects:
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005 20071127090000.0
040 |a INS 
090 0 0 |a CD 314  
100 1 |a Timm, Paul R  
245 0 0 |a 50 ways to keep your customers   |c Paul R. Timm. 
260 |a Chicago:   |b Jack Wilson & Association,Inc,   |c 1994. 
300 |a 1 sound disc ( 60 min):   |b snd.;   |c 4 3/4 in + book + DVD. 
440 0 |a 3rd. edition 
500 |a Includes DVD and book 
650 0 0 |a Customer service --   |x Management  
999 |a CD00000314  |b CD-ROM  |c Media Collection  |e PERPUSTAKAAN INSPEN