Winning customer loyalty... : exceed customer expectations

Bibliographic Details
Main Author: Timm, Paul R.
Format: Book
Published: Chicago: Jack Wilson & Association,Inc, 1999.
Series:Volume 2
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100 1 |a Timm, Paul R.  
245 0 0 |a Winning customer loyalty... :   |b exceed customer expectations   |c Paul R. Timm. 
260 |a Chicago:   |b Jack Wilson & Association,Inc,   |c 1999. 
300 |a 1 sound disc ( 28 min):   |b snd.;   |c 4 3/4 in + book + DVD. 
440 0 |a Volume 2 
500 |a Includes DVD and guide book 
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