APA (7th ed.) Citation

Timm, P. R. (1999). Winning customer loyalty...: Exceed customer expectations [. Jack Wilson & Association,Inc.

Chicago Style (17th ed.) Citation

Timm, Paul R. Winning Customer Loyalty...: Exceed Customer Expectations [. Chicago: Jack Wilson & Association,Inc, 1999.

MLA (9th ed.) Citation

Timm, Paul R. Winning Customer Loyalty...: Exceed Customer Expectations [. Jack Wilson & Association,Inc, 1999.

Warning: These citations may not always be 100% accurate.