Winning customer loyalty... : exceed customer expectations [

Bibliographic Details
Main Author: Timm, Paul R.
Format: Book
Published: Chicago : Jack Wilson & Association,Inc , 1999
Series:Volume 2
Description
Item Description:Includes CD Audio and guide book
Physical Description:1 videodisc ( 28 min) : col. snd. ill. ; 4 3/4 in + book + CD Audio.