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| LEADER |
00608cam a2200169 7i4500 |
| 001 |
0000020846 |
| 005 |
20071126090000.0 |
| 040 |
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|a INS
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| 090 |
0 |
0 |
|a VCD 1068
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| 100 |
1 |
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|a Timm, Paul R
|
| 245 |
1 |
4 |
|a The power of customer service
|c Paul R. Timm.
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| 260 |
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|a Chicago:
|b Jack Wilson & Association,Inc,
|c 1989.
|
| 300 |
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|a 1 videodisc ( 45 min):
|b col. snd. ill.;
|c 4 3/4 in + book + CD Audio.
|
| 500 |
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|a Includes CD Audio and book
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| 505 |
0 |
0 |
|a Video presentation
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| 999 |
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|a VCD0000808
|b VIDEO CD
|c Media Collection
|e PERPUSTAKAAN INSPEN
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| 999 |
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|a VCD0001068
|b DIGITAL VIDEO CD
|c Media Collection
|e PERPUSTAKAAN INSPEN
|