50 ways to keep your customers

Bibliographic Details
Main Author: Timm, Paul R
Format: Book
Published: Chicago: Jack Wilson & Association,Inc, 1994.
Series:3rd. edition
Subjects:
Description
Item Description:Includes CD Audio and book
Physical Description:1 videodisc ( 60 min): col. snd. ill.; 4 3/4 in + book + CD Audio.