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00822cam a2200217 7i4500 |
| 001 |
0000020361 |
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20100305090000.0 |
| 008 |
100303s nyua eng |
| 020 |
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|a 9781420080148
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| 040 |
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|a INS
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| 090 |
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|a HD62.15
|b B76 2008
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1 |
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|a Brown, Mark Graham
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| 245 |
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|a Baldrige award winning quality :
|b how to interpret the baldrige criteria for performance excellence
|c Mark Graham Brown.
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| 250 |
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|a 17th ed..
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| 260 |
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|a New York:
|b Taylor & Francis,
|c 2008.
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| 300 |
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|a xix, 362p.:
|b ill.;
|c 28cm.
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| 500 |
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|a Covers the 2008 award criteria
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| 504 |
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|a Includes bibliographical references: P.340 -342
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| 650 |
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|a Malcolm Baldrige National Quality Award
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| 650 |
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|a Total quality management --
|x Award --
|z United States
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| 999 |
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|a 0000021467
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
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