Baldrige award winning quality : how to interpret the baldrige criteria for performance excellence

Bibliographic Details
Main Author: Brown, Mark Graham
Format: Book
Language:English
Published: New York : Taylor & Francis , 2008
Edition:17th ed.
Subjects:
Description
Item Description:Covers the 2008 award criteria
Physical Description:xix, 362p. : ill. ; 28cm.
Bibliography:Includes bibliographical references: P.340 -342
ISBN:9781420080148 ,