APA Citation

Hirata, T. T. (2009). Customer satisfaction planning: Ensuring product quality and safety within your MRP/ERP systems. New York: Taylor & Francis.

Chicago Style Citation

Hirata, Thomas T. Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems. New York: Taylor & Francis, 2009.

MLA Citation

Hirata, Thomas T. Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems. New York: Taylor & Francis, 2009.

Warning: These citations may not always be 100% accurate.