Niven, P. R. (2006). Balanced scorecard step-by-step: Maximizing performance and maintaining results (2nd. ed.). John Wiley & Sons.
Chicago Style (17th ed.) CitationNiven, Paul R. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. 2nd. ed. Hoboken: John Wiley & Sons, 2006.
MLA (9th ed.) CitationNiven, Paul R. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. 2nd. ed. John Wiley & Sons, 2006.
Warning: These citations may not always be 100% accurate.