The big book of customer services training games : quick,fun activities for training customer service reps,salespeople and anyone else who deals with customers
Main Author: | Carlaw, Peggy |
---|---|
Other Authors: | Deming, Vasudha Kathleen |
Format: | Book |
Language: | English |
Published: |
New York:
McGrawHill,
1999.
|
Subjects: |
Similar Items
-
Customer service game for training
by: Robert, Graham, Phelps
Published: (2000) -
Customer service training
by: Kamin, Maxine
Published: (2006) -
High powered customer service training activities
by: Lennon, Garry
Published: (2001) -
The Invisible Customer : Strategies for successful customer service down the wire
by: Clegg, Brian
Published: (2000) -
The big book of humorous training games
by: Weiss, Sharyn
Published: (2000)