Cover Image

The big book of customer services training games : quick,fun activities for training customer service reps,salespeople and anyone else who deals with customers

Bibliographic Details
Main Author: Carlaw, Peggy
Other Authors: Deming, Vasudha Kathleen
Format: Book
Language:English
Published: New York: McGrawHill, 1999.
Subjects:
Employees -- > Training of
Customer services -- > Management

Similar Items