The big book of customer services training games : quick,fun activities for training customer service reps,salespeople and anyone else who deals with customers

Bibliographic Details
Main Author: Carlaw, Peggy
Other Authors: Deming, Vasudha Kathleen
Format: Book
Language:English
Published: New York: McGrawHill, 1999.
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5549 5 T7 C37 1999
Accession Item Category Format Status Notes
0000021275 Open Shelf BOOK AVAILABLE
0000021400 Open Shelf BOOK AVAILABLE