Perfect phrases for customer service : hundreds of tools, techniques and scripts for handling any situation
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York:
McGraw-Hill,
2005.
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Series: | Perfect phrases series
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Subjects: |
PERPUSTAKAAN INSPEN
Call Number: |
HF5415 5 B33 2005 |
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Accession | Item Category | Format | Status | Notes |
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0000021193 | Open Shelf | BOOK | AVAILABLE |
0000021331 | Open Shelf | BOOK | AVAILABLE |
0000021389 | Open Shelf | BOOK | AVAILABLE |