O'Quinn,Ken. (2006). Perfect phrases for business letters: Hundreds of ready-to-use phrases for writing effective business letters,memos,e-mail and more. McGraw-Hill.
Chicago Style (17th ed.) CitationO'Quinn,Ken. Perfect Phrases for Business Letters: Hundreds of Ready-to-use Phrases for Writing Effective Business Letters,memos,e-mail and More. New York: McGraw-Hill, 2006.
MLA (9th ed.) CitationO'Quinn,Ken. Perfect Phrases for Business Letters: Hundreds of Ready-to-use Phrases for Writing Effective Business Letters,memos,e-mail and More. McGraw-Hill, 2006.
Warning: These citations may not always be 100% accurate.