Diwan, P. (1999). Total quality management. Kuala Lumpur: Golden Book Centre.
Chicago Style CitationDiwan, Parag. Total Quality Management. Kuala Lumpur: Golden Book Centre, 1999.
MLA CitationDiwan, Parag. Total Quality Management. Kuala Lumpur: Golden Book Centre, 1999.
Warning: These citations may not always be 100% accurate.