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00000cam a2200000 7i4500 |
| 001 |
0000016281 |
| 005 |
20241028.0 |
| 008 |
060210 ii a eng |
| 020 |
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|a 817649657X
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| 040 |
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|a INS
|b eng
|e rda
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| 090 |
0 |
0 |
|a HF5415.5
|b .L36 2004
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| 100 |
1 |
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|a Langevin, Roger G. ,
|e author
|
| 245 |
1 |
0 |
|a Customer focus :
|b a strategy for success
|c Roger G. Langevin
|
| 264 |
|
1 |
|a New Delhi :
|b Vinod Vasishta
|c 2004
|
| 300 |
|
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|a x, 99 pages :
|b illustrations ;
|c 22 cm.
|
| 336 |
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|a text
|2 rdacontent
|
| 337 |
|
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|a unmediated
|2 rdamedia
|
| 338 |
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|a volume
|2 rdacarrier
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| 650 |
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0 |
|a Customer services
|x Management
|
| 999 |
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|a 0000016389
|b BOOK
|c Open Shelf
|e Default branch
|