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| LEADER |
00671cam a2200205 7i4500 |
| 001 |
0000016281 |
| 005 |
20241028090000.0 |
| 008 |
060210 ii a eng |
| 020 |
|
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|a 817649657X
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| 040 |
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|a INS
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| 090 |
0 |
0 |
|a HF5415.5
|b .L36 2004
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| 100 |
1 |
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|a Langevin, Roger G.
|e author
|
| 245 |
1 |
0 |
|a Customer focus :
|b a strategy for success
|c Roger G. Langevin.
|
| 264 |
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1 |
|a New Delhi:
|b Vinod Vasishta,
|c 2004.
|
| 300 |
|
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|a x, 99 pages:
|b illustrations;
|c 22 cm.
|
| 336 |
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|a text
|2 rdacontent
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| 337 |
|
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|a unmediated
|2 rdamedia
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| 338 |
|
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|a volume
|2 rdacarrier
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| 650 |
|
0 |
|a Customer services --
|x Management
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| 999 |
|
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|a 0000016389
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
