APA (7th ed.) Citation

Langevin, R. G. (2004). Customer focus: A strategy for success. Vinod Vasishta.

Chicago Style (17th ed.) Citation

Langevin, Roger G. Customer Focus: A Strategy for Success. New Delhi: Vinod Vasishta, 2004.

MLA (9th ed.) Citation

Langevin, Roger G. Customer Focus: A Strategy for Success. Vinod Vasishta, 2004.