Roman, K., & Raphaelson, J. (2000). Writing that works: How to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches (Third edition.). New Delhi: Rupa Co..

Roman, Kenneth, and Joel Raphaelson. Writing That Works: How to Communicate Effectively in Business, E-mail, Letters, Memos, Presentations, Plans, Reports, Proposals, Resumes, Speeches. Third edition. New Delhi: Rupa Co., 2000.

Roman, Kenneth, and Joel Raphaelson. Writing That Works: How to Communicate Effectively in Business, E-mail, Letters, Memos, Presentations, Plans, Reports, Proposals, Resumes, Speeches. Third edition. New Delhi: Rupa Co., 2000.