Mengendali aduan pelanggan : Mengubah cabaran kepada peluang

Bibliographic Details
Main Authors: Denham, Jeniffer (Author), Mohd Rizal Saidin (Author)
Format: Book
Language:Malay
Published: Selangor : Prentice Hall 2003
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 5 D46 2003
Accession Item Category Format Status Notes
0000010347 Open Shelf BOOK AVAILABLE
0000013519 Open Shelf BOOK AVAILABLE
0000014942 Open Shelf BOOK AVAILABLE
0000015920 Open Shelf BOOK AVAILABLE