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Mengendali aduan pelanggan : Mengubah cabaran kepada peluang

Bibliographic Details
Main Author: Denham, Jeniffer (Author)
Other Authors: Mohd Rizal Saidin
Format: Book
Language:Malay
Published: Selangor: Prentice Hall, 2003.
Subjects:
Consumer behavior
Consumer complaints -- > Consumer behavior

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 5 D46 2003
Accession Item Category Format Status Notes
0000010347 Open Shelf BOOK AVAILABLE
0000013519 Open Shelf BOOK AVAILABLE
0000014942 Open Shelf BOOK AVAILABLE
0000015920 Open Shelf BOOK AVAILABLE

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