Brock, S. L. (2003). Better business writing: Techniques for improving correspondence (4th ed.). Crisp Learning.
Chicago Style (17th ed.) CitationBrock, Susan L. Better Business Writing: Techniques for Improving Correspondence. 4th ed. California: Crisp Learning, 2003.
MLA (9th ed.) CitationBrock, Susan L. Better Business Writing: Techniques for Improving Correspondence. 4th ed. Crisp Learning, 2003.
Warning: These citations may not always be 100% accurate.