Customer satisfaction : Practical tools for building important relationship

Bibliographic Details
Main Author: Scott, Dru
Format: Book
Published: California : Crisp Learning , 2000
Edition:3rd ed.
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000015859
005 20050921.0
020 |a 1560525231 
040 |a INS 
090 0 0 |a HF5415.335   |b S38 2000 
100 1 |a Scott, Dru 
245 1 0 |a Customer satisfaction :   |b Practical tools for building important relationship   |c Dru Scott 
250 |a 3rd ed. 
260 |a California :   |b Crisp Learning ,   |c 2000 
300 |a viii :   |b 120p. ;   |c 26cm. 
650 0 0 |a Consumer satisfaction 
650 0 0 |a Customer relations 
999 |a 0000015655   |b BOOK   |c Open Shelf   |e Default branch