Customer satisfaction : Practical tools for building important relationship
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
California :
Crisp Learning ,
2000
|
| Edition: | 3rd ed. |
| Subjects: |
MARC
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| 020 | |a 1560525231 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.335 |b S38 2000 |
| 100 | 1 | |a Scott, Dru | |
| 245 | 1 | 0 | |a Customer satisfaction : |b Practical tools for building important relationship |c Dru Scott |
| 250 | |a 3rd ed. | ||
| 260 | |a California : |b Crisp Learning , |c 2000 | ||
| 300 | |a viii : |b 120p. ; |c 26cm. | ||
| 650 | 0 | 0 | |a Consumer satisfaction |
| 650 | 0 | 0 | |a Customer relations |
| 999 | |a 0000015655 |b BOOK |c Open Shelf |e Default branch | ||