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LEADER |
00614cam a2200181 7i4500 |
001 |
0000015845 |
005 |
20050921090000.0 |
020 |
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|a 1740094646
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040 |
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|a INS
|
090 |
0 |
0 |
|a HF5415.5
|b S267 2002
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100 |
1 |
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|a Saville, James
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245 |
1 |
0 |
|a Managing effectively :
|b Continuous improvement customer servis,innovation and change
|c James Saville.
|
260 |
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|a Australia:
|b Pearson Education,
|c 2002.
|
300 |
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|a x:
|b 293p;
|c 25cm.
|
650 |
0 |
0 |
|a Organization effectiveness --
|x Management
|
650 |
0 |
0 |
|a Customer relations --
|x Management
|
700 |
0 |
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|a Reid, Howard
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999 |
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|a 0000015830
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|