Managing effectively : Continuous improvement customer servis,innovation and change

Bibliographic Details
Main Author: Saville, James
Other Authors: Reid, Howard
Format: Book
Published: Australia: Pearson Education, 2002.
Subjects:
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090 0 0 |a HF5415.5   |b S267 2002 
100 1 |a Saville, James  
245 1 0 |a Managing effectively :   |b Continuous improvement customer servis,innovation and change   |c James Saville. 
260 |a Australia:   |b Pearson Education,   |c 2002. 
300 |a x:   |b 293p;   |c 25cm. 
650 0 0 |a Organization effectiveness --   |x Management  
650 0 0 |a Customer relations --   |x Management  
700 0 |a Reid, Howard  
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